Customer Agreement

Effective Date: 22nd July 2024

This Customer Agreement (“Agreement”) is entered into by and between Primal Haven (“Company”), a digital agency based in Ghana, and the customer (“Customer”) who agrees to the terms of this Agreement.

1. Services Provided

  • Primal Haven will provide web hosting, domain registration, digital marketing, and related services as outlined in the Customer’s service plan.
  • Services are provided on an “as is” and “as available” basis without any warranties of any kind.

2. Payment Terms

  • The Customer agrees to pay all fees associated with the services selected at the time of ordering.
  • Payments are due in advance for each billing cycle.
  • Primal Haven reserves the right to suspend or terminate services for non-payment.

3. Term and Termination

  • This Agreement is effective from the date of acceptance and will continue until terminated by either party.
  • The Customer may terminate the services at any time by providing written notice.
  • Primal Haven may terminate services immediately for any violation of this Agreement.

4. Customer Responsibilities

  • The Customer agrees to use the services in compliance with all applicable laws and regulations.
  • The Customer is responsible for maintaining the confidentiality of their account credentials.

5. Limitation of Liability

  • Primal Haven shall not be liable for any indirect, incidental, or consequential damages arising out of or related to this Agreement.
  • The total liability of Primal Haven for any claim under this Agreement shall not exceed the amount paid by the Customer for the services during the twelve (12) months preceding the claim.

6. Governing Law

  • This Agreement shall be governed by the laws of the Republic of Ghana.
  • Any disputes arising under this Agreement shall be resolved in the courts of Ghana.

7. Amendments

  • Primal Haven reserves the right to amend this Agreement at any time. Notice of amendments will be provided to the Customer.
  • Continued use of the services after such notice constitutes acceptance of the amended Agreement.

By using Primal Haven’s services, the Customer acknowledges that they have read, understood, and agree to be bound by this Agreement.